/diy/ - Do It Yourself

So I am trying to print D&D Figures on my Ultimaker 2. Currently I am trying to do Strahd and I got the file from Shapeways in the DM shop. I cannot figure out what the issue with my prints and I have tried using the visual guides but I have addressed most possible issues they say it would be. So the print all the way on the left was printed on its side and turned out decently but the base was jacked up so I decided to turn it hoping for better quality. After turning it up the printer would stop extruding after a certain point. At first it was a grinding issue, so I loosened the connector and cleaned it out and re ran the material through. The second time it had similar issues to the first fuck up but there was no grinding, I retracted the filament and it came out fine. So I put him back on his side and it stopped printing at about the same height as the others. I tried printing Madam Eva instead to see if it was a file issue but she is on the right and has many layers where it gets really thin for extruding. I am using Cura 2.1 but will be trying with simplify 3D tomorrow. I am using default high quality settings on Cura, and the only things with the Ultimaker is I recently replaced its motherboard because the old one was busted, and am now using hatchbox PLA filament instead of Matterhackers. Is there any idea of what is causing these issues and especially around the same height in all the prints? Also what settings are best for D&D figure printing in simplify or Cura? Any help would be appreciated.