/diy/ - Do It Yourself

>>2794254
>Work at a computer shop
>Strictly simple shit for consumers
>Virus removal, custom build gaming machines, OS reloads, basic repairs, and troubleshooting
>Get an email from a guy that wants to move from "Microsoft to Gmail"
>Call the guy and give him the standard message and quote for a mailbox export/import
>I say its cheaper if you being the computer in or I can come to you and do it onsite
>We discuss the number of messages, the age of the machine, travel time, and I quote it out
>When I asked him initially how many mailboxes it would be he said 'one'
>I get onsite and its a business, not a personal address
>I walk in and talk with the receptionist asking if its the right place
>She confirms they were expecting me
>Sit in the lobby cooling my jets for 45 fucking minutes before 'the boss' shows up
>He takes me to the 'computer' with 'the mailbox'
>It is a fucking Supermicro tower server from the early aughts running Windows Small Business Server 2003
>It is an on-premises Exchange server with 40+ mailboxes, many of which are 20 years old.
>I ask how old it is and he says 'maybe 5 years' with a straight face
>I point at the 2003 on the info screen and say, are you sure?
>Well, maybe a little older
>We discuss it a bit more and the server has been crashing regularly
>I did a quick check of the hard drive and its got tons of bad sectors
>Nope

Motherfucker wasted my afternoon trying to get me to honor a lowball quote to export a single mailbox when the shithead knew damn well he had a dumpster fire on his hands. I gave him the number of a local MSP that I normally referred business clients to. When I met up with my contact a few weeks later at an event he had a story to tell. The short of it was the guy got quoted for what he really needed, refused because of the price, and then lost everything when the drive on the server died.