/ck/ - Food & Cooking

[Anonymous No.5802920]

I have a question for those who work or have worked at a McDonald's restaurant.

One of the things I really dislike is the seemingly recent inconsistencies regarding the portions of shredded iceberg lettuce in McChicken and Big Mac sandwiches. I first noticed it around the first or second week of April and it seems to be getting worse.

How do McDonald's employees portion out the iceberg lettuce? Do they have a specific scooping instrument that ensures consistent dispensing or do they simply use their hands? I cannot imagine the latter, especially from a restaurant known for their consistent food quality.

For a recent example, yesterday I purchased a McChicken combo with a Diet Coke and a bacon cheeseburger on the side and there was so much iceberg lettuce in the McChicken that it had overflowed into the wrapper and I actually had to use two napkins to remove the excess. I also ended up removing the majority of the McChicken mayonnaise sauce, but luckily I had asked for extra packets to apply to my French fries and the bacon cheeseburger.

Today, I ordered a Big Mac sandwich (no combo) and a chicken wrap. The Big Mac sandwich has very little iceberg lettuce while the chicken wrap had a noticeably above average amount.

Does McDonald's allot different amounts of iceberg lettuce per sandwich, or is it simply according to the training and subjective judgement of the worker? Can one ask for whole iceberg lettuce leaves instead of shredded iceberg lettuce, or would that be considered too finicky by the staff? I think that whole leaves would be texturally superior on a McChicken but I would prefer the shredded version on a chicken wrap or Big Mac.

Thank you.

[Anonymous No.5802935]

>>5802920
You're welcome.

[Anonymous No.5802964]

>>5802920

Worked at one about a decade ago.

>scooping instrument that ensures consistent dispensing or do they simply use their hands

It's by hand anon.

>according to the training and subjective judgement of the worker

Basically whatever they feel like giving you. There's really no QC.

>Can one ask for whole iceberg lettuce leaves instead of shredded iceberg lettuce, or would that be considered too finicky by the staff

People asked for different kinds of cheese or different buns all the time. Getting it accurately done most of the time is a different story.

[Anonymous No.5803150]

>>5802964
>It's by hand
>There's really no QC.
Interesting, that is what I was curious about.

>People asked for different kinds of cheese or different buns all the time.
I wouldn't want to seem picky, but perhaps I will try customizing my sandwiches next time.

[Anonymous No.5804525]

So much fucking autism OP

[Anonymous No.5804539]

>>5804525
this

[Anonymous No.5804549]

>>5804539
I don't like how it's called autism if you observe, and pay attention to something nowadays. Is it because the internet makes us so wacky and random and unable to concentrate or notice things that it's now considered bad to care about anything for more than a few seconds?

[Anonymous No.5804556]

>>5802920
It's by hand. I usually put a lot more lettuce on the McChicken than a big mac because it has nothing else on it. But it varies from employee to employee. I put less on than most because for one, I hate cleaning lettuce off the line every five minutes, and for two I have small hands.

[Anonymous No.5804565]

>>5804556
Also, yeah you can ask for the whole lettuce we put on the Angus or Grilled Chicken sandwiches instead if you want.

People often like subbing between the dehydrated onions and the slivered onions, or getting things well done. It's usually not an issue as long as the cashier knows how to put it in the system.

[Anonymous No.5804568]

>>5802920
>bacon cheeseburger on the side

Do people actually do this?

[Anonymous No.5804570]

>>5802920
>asked for extra mayo for fries and the bacon cheeseburger
Based whale.

[Anonymous No.5804584]

>>5804570
>someone on 4chan is fat
good lord, someone call the press

[Anonymous No.5804589]

is that you geoff

[Anonymous No.5804616]

If you want to fix a certain McDonald's forever just go behind the counter and scream at whoever is on the prep table. It's not like the McPolice are going to come and get you.

[Anonymous No.5804639]

>>5802920
>Do they have a specific scooping instrument that ensures consistent dispensing or do they simply use their hands?

By hand. A giant bag of pre-shredded lettuce is opened, and a bunch is dumped into a metal pan that sits next to the other veggies.

>Can one ask for whole iceberg lettuce leaves instead of shredded iceberg lettuce

Yea, people do all the time.

The reason lettuce is so inconsistent is because the employees are pumping out burgers every 10-20 seconds. The McD kitchen is designed for speed, nothing else, NOTHING ELSE. An employee who takes the few extra seconds to make sure your lettuce looks good, is an employee who's about to be screamed at by his Mexican team leader.

>source: worked and managed a McD for 4 years