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/ck/ - Food & Cooking


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12256752 No.12256752[DELETED]  [Reply] [Original]

Who was in the wrong here?

>> No.12256754
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12256754

>>12256752

>> No.12256762

>>12256752
Clearly the customer.
Owner has the right to refuse service. Although it seemed the food was only okay from the get go.

>> No.12256773
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12256773

>>12256754
Based.

>> No.12256774

>>12256754

Holy shit lol. Youve got to be fucking kidding me.. Are you suggesting this isnt fake and there are restaurant owners like this?

Cheese is fine in seafood pasta what the fuck

>> No.12256776

op for making yet another thread about this

>> No.12256778

>>12256752
This was posted yesterday. Why do you repost shit like this? You saw that it got replies and you couldn't come up with anything original? You know (you)'s don't count for anything, right? You're no longer on reddit.

>> No.12256834

>>12256754
i'd eat here

>> No.12256843

This is racist. The owner would not have refused cheese to a white man.

>> No.12256849

>>12256754
>Try parmesan on cow dung

Holy frick. I hollered

>> No.12256894

>>12256752
The customer for having a shit palate. The owner is right and he should have simply added salt and pepper instead of parmesan.

>> No.12256916
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12256916

>>12256754
holy fuck BASED

>> No.12256956

>>12256754
Based italian man upholding standards

>> No.12256966

>>12256774
>Cheese is fine in seafood pasta what the fuck
You are wrong. There are a few dishes where it works, but generally it isn't done. Nor should it be.

>> No.12256981
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12256981

>>12256754
Ooga booga I neez dat parm fur da flayva

>> No.12256993

>>12256981
wypipo don't season they food so we needs da cheeze

>> No.12257000

>>12256966

it's totally fine with crab and salmon.

besides, the customer is the one eating it. who cares how they like it?

>> No.12257007

>>12257000
The person who put the effort in to cooking the dish. Might as well load it up with ketchup by your dumb logic

>> No.12257018

>>12257000
Why have any standards at all for any food? I can't believe the sushi restaurant won't serve me general tsos chicken rolls. I'm the customer and I know they have the ingredients. It's all about what I want because I'm paying. Fuck everyone else.

>> No.12257035
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12257035

>>12257007

since when is it more about the cook than the guest? the guest pays the cook's bills. you don't bite the hand that feeds you.. it's just food. cooks need to stop being such primadonna faggots and make the food the customer wants to eat.

reminds me of the time i ordered something and the broth badly needed salt, so i asked for salt. the server was INDIGNANT and said something to the effect of "well, the cooks season everything so.." and i replied with "can i just have some fucking salt, man? is that okay with you?"

>> No.12257040
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12257040

>>12257035
>you don't bite the hand that feeds you

>> No.12257039

>>12257035
>make a point to go to an authentic Italian restaurant
>bitches about the restaurant not wanting to serve something inauthentic
Yeah it's the restaurants fault. Fuck off mouth breather.

>> No.12257042

>>12257018
>

you're not the one eating it. i bet you get upset when a customer orders a well-done steak too, huh?

fuckin faggot

>> No.12257059

>>12257039

>muh authentic food

italians were a mistake. you're making crazy strawman arguments to back up your non-point. it was just parmesan that they 100% had grated in the back. how hard is it to give somebody something you've already got made?

it'd be a different story if you had to make general tso's sauce and cook chicken and shit but come on, man. i wouldn't give a fuck if somebody slathered their sushi rolls in ketchup if it meant they were gonna come spend more money.

it's so arrogant to willfully scoff at money as a restaurant competing with hundreds of other restaurants who all sell similar stuff (i.e., food).

>> No.12257062

>>12256754
based

>> No.12257063

>>12257059
>t. fast food eating mouth breather

>> No.12257067

>>12256754
Based. I’ll bet his food is excellent

>> No.12257068
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12257068

>it's another /pol/ acts contrarian because a nigger is involved episode
This show is getting so boring

>> No.12257074

>>12257059
When you actually take pride in your work, you'll understand. Until then you're just a mongoloid, knuckle dragging your way through life with no real purpose apart from gathering wealth

>> No.12257079

>>12256754
This guy is retarded. The only reason those are "traditional" is because some woman said it before they were born. Chicks don't get to make rules

>> No.12257081

>>12257000
>besides, the customer is the one eating it. who cares how they like it?
Obviously the chef, owner and waitstaff. The customer is always right philosophy may apply to some places, but it's not a law. There are many places that just serve what they serve and the customer doesn't have much say about it beyond choosing the specific dish(es). Not ever place wants to be 1970's Burger King where you can have it your way. Some places have specific standards they adhere to, whether it's a dress code, a "no substitutions" policy, omakase or tasting menus at the chef's discretion... I used to go to a French place that had a strict "No Bud, no ketchup" policy because the place refused to serve either. Try going to an upscale restaurant and ordering a glass of milk with your meal - you'll surely get funny looks and might be told they don't serve milk. This guy was in an Italian restaurant trying to do something that goes against Italian tradition. They had no need to oblige him.

>> No.12257090

>>12257007
They're running a business, their only "standard" should be "are they paying?". if I want to load it up with ketchup, that's up to me, what the fuck do you think you're going to do about? there's no "food police" or "restaurant moderators" for you to be scared of.

>> No.12257094

>>12257090
Then dont eat there and go back to subway

>> No.12257095

>>12257090
That's why good restaurants don't have ketchup on the tables. They don't want entitled manbabies like you ruining their dishes with your sugar sauce.

>> No.12257101

>>12256966
>he's never had mussels with cheese sauce

>> No.12257105

>>12257090
That's a nice fantasy you believe because many businesses where you live are run like that. In other places there are standards and an ignorant customer is not an excuse to lower them.

>> No.12257118

>>12257101
Ugh. Never will, either. The closest I've ever gotten to anything like that would be coquilles St Jacques, which struck me as a waste of good scallops.

>> No.12257220

>>12257042
If someone orders a well done steak its well known in every resturant we give you the lowest quality steak we can find because youre wasting it anyways.

>> No.12257236

>>12257081

Well if you dont have something then you dont have something, but it was parm in an italiano ristorante (mama mia!!).

The only thing that matters is whether or not the customer enjoyed their meal. Not your petty “authenticity” or your pride. Your pride should be you took care of somebody and they had a nice time. Its called the service industry for a reason, yall are whining like some privileged art school grads.

>I shouldnt have to compromise my vision for ANYBODY!
>restaurantcloses1yearlater.exe

>> No.12257253

>>12257236
>i demand everything be MY way all the time, no compromise

>yall

you're either good at riling up /ck/ or you're a retarded zoomer who DEMANDS to have xirs DEMANDS met

>> No.12257264

>>12256843
Because a real white man wouldn't ask for cheese on a fish dish.

>> No.12257282

>>12257253

Only when im out at a restaurant paying for something im going to be putting in my mouth. I also work in kitchens and have zero clue as to what the big deal is.

I think cooks like to complain and act like theyre doing something other than making food thats gonna be turned into shit in a few hours. That and most of them are lazy crybabies.

>> No.12257285

>>12256754
>"""authentic""" Italian

il faggotoria

>> No.12257289

>>12257264
The literal opposite, as fish and cheese is a common combination in Scandinavia. Italians are not white.

>> No.12257296

>>12257282
Ok, you're part of the entitlement generation, got it.

>> No.12257309

>>12257289
The only place you should mix cheese and fish is on a pizza.

>> No.12257312

>>12257236
>T. I'm from a flyover state and have never been to a restaurant with a dress code.

Sometimes I wish 4chan was behind a paywall.

>> No.12257313

>>12257296

>t. assblasted lazy cook

Its okay, bud. Have you ever been to an ACTUAL nice place? Like one that cost a couple hundred bucks to sit down at? They will make an entire special menu for you depending on your dietary preferences.

The guy was asking for fucking grated cheese. Get over yourself.

>> No.12257322

>>12257312

Im this guy >>12257313 and im confused about what a dresscode has to do with asking for your food how you like it. Can you clarify?

>> No.12257344

Don't waste your time with "restaurants" that exclusively cater to the head chef's ego. You may as well ask for him to come jack you off with rubber gloves on.

>> No.12257375

>>12257313
>seething gatekeeper
>get over yourself

Entitled and zero self-awareness. Nice.

>> No.12257388
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12257388

>>12257236
>The only thing that matters is whether or not the customer enjoyed their meal.
>hurr durr customer always right

This is the kind of faggot that would go to Sukiyabashi Jiro and then bitch on yelp because they kicked him out for ordering a California Roll

>> No.12257393

>>12257375
>entitled
Just like you're not entitled to business. If you can make it, good luck.

>> No.12257410

>>12257388
Do Japanese really eat dinner that late?

>> No.12257414

>>12257322
If you understand that upscale resturants will not let you in for not wearing a tie and jacket why is it hard for you to comprehend that they won't fill some retarded request that'll fuck up their carefully crafted dish?

>> No.12257421

>>12257410
What are timezones

>> No.12257427

>>12257410
Their understanding of time is different than in the west

>> No.12257430

>You're not allowed to eat your food in a way I dislike
You guys would bitch if Jiro told you that you can't dip the fish in the soy sauce, and that the sauce was only for the rice. Just like you would bitch if a restaurant told you that you cannot use a spoon and fork to roll up your spaghetti, but god forbid a patron wants to put his own condiments on some crappy seafood, which Italians aren't even good at, nor at they the authority on how it should be eaten.
What does he think will happen? That because he gave a patron parmesan that means he recommends putting parmesan on your seafood? That the patron will dislike the food once it has parmesan on it and will leave a bad review? The patron already stated that the food sucks, and that its only hope is if it was drizzled with some strong flavour to cover-up its blandness--in this case, parmesan cheese.
The customer is king, and the restaurant embarrasses itself by sneering at patrons and refusing to cater, despite charging high fees for obviously sub-par "authentic Italian cuisine" (read: pure garbage from a sub-human """country""""). He should come back and bring his own block of Parmesan and grate it himself just to spite that self-obsessed owner.

>> No.12257438

>>12257313
Holy shit no they dont. You're there for the chefs expertise, they dont give a fuck about your preferences outside of maybe allergies

>> No.12257450

>>12256754
>Try parmesan on cow dung
But he wanted to put it on the cow dung served to him at Maximo Italian Bistrot and the restaurant told him that wasn't allowed????

>> No.12257454

>>12257430
>The customer is king
Then it's time for a revolution.

>> No.12257464
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12257464

>>12257430
this is what only eating at burgerkang your entire life will do to you. Why don't you just stay away from those kinds of resturants. I'm sure they and the other patrons don't want your type in there anyway.

>> No.12257465

>>12257430
Here's the difference, if I'm at a sushi place and pablo is making my roll, I couldn't give a fuck what he suggests. However, if I'm at a nice restaurant with a knowledgable staff, I will absolutely heed their word and eat the meal how they suggest because that's what I'm paying for. An authentic experience, not a fucking fuddruckers

>> No.12257469

>>12257039
He already served the authentic dish. Bringing him parmesan isn't changing the dish he served, it's allowing the consumer to flavor the dish to match their tastes. It's fine to explain that the authentic dish doesn't have cheese, but no reason to be so offended by the request and certainly no reason beyond pride to deny the request. The guy probably would have enjoyed the experience if he just had cheese, since that's what he was expecting (albeit due to his own ignorance).

>> No.12257472

>>12257438
That changes if I come, order, and try the food and then I find out the chef isn't an expert, and his food sucks. Did you even read the review? The crab ravioli in a cream salmon sauce was BAD. It "needed a little something," because it was completely mediocre. He was just trying to be nice. And his reasoning doesn't even make sense, "You cannot put parmesan on any seafood because it would take away the flavour." What flavour? He explained himself the dish was bland, and it didn't taste good. He just wanted to consume what he ordered, but he wanted it to taste better, so he aimed to cover-up a mediocre dish with cheese so that it was edible, rather than a chore.

>> No.12257482

>>12257464
This post is what not eating at a nice restaurant in your entire life will make you say. Only the rare sperg will question your requests.

>> No.12257484
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12257484

Doesn't matter who's right or wrong. Customer will complain publicly, letting people know what kind of restaurant it is, and people who like that will dine there, and people that don't, won't. All there is to it. Restaurant is still in business so obviously there are people that agree with the owner and continue eat there.

>> No.12257485

>>12257465
But the meal they suggest and the way they suggested it be eaten was wrong, as it didn't taste good. That's why he suggested that the food which was poorly prepared be covered in some strong-flavour like parmesan so that it could at least be consumed, rather than simply thrown out.

I may come for an authentic experience, but I tried that "authentic experience" and found out it sucked. Thus, I want to at least recover my evening by finishing my meal with an enjoyable flavour. Thus, I put parmesan over the cow dung they gave me.

>> No.12257490

>>12257430
Does mommy carry tendies in her purse for you when you go to someones house for dinner?

>> No.12257493

>>12257484
Nobody reads restaurant reviews.

>> No.12257498

>>12257493
Doesn't make a bit of difference. All that matters is

>Restaurant is still in business so obviously there are people that agree with the owner and continue eat there.

>> No.12257501

>>12257498
Yeah, few people will call out mediocre food and ask for a way to improve it.

>> No.12257506

>>12257490
No, but if I go to someone's house and they serve shitty food, I'll hope they are at least respectable enough to not throw a fit if I ask to put some condiments on, rather than admitting they're a bad cook. Just because he opened up some two-bit Italian shop and labelled it authentic doesn't mean he's a good chef and that he has some pride to protect.

>> No.12257512

>>12257472
>he aimed to cover-up a mediocre dish with cheese
Not really, he said he likes his creams to be cheesy, so likely he ordered the dish expecting cheese and was disappointed when it wasn't cheesy. That is an error on his part, but the chef/server was offended by the fact that the customer did not enjoy the meal. Obviously, the easy fix is to just give him the cheese and let him eat it with cheese, and of course the staff can explain the dish so the customer doesn't misorder in the future, but they're obnoxiously prideful. Both parties are at fault but the solution was obvious, just give the customer cheese.

>> No.12257522

>>12257438

Lazy, lazy, lazy.

>>12257375

Gatekeeping? I just want food that im paying for how i want it. If youre a chef, then be a chef and make me something i like. Do your job instead of crying like a little baby, otherwise what am i paying you for?

>> No.12257527

>they don't have ketchup in fine dining
>they don't let you add Parmesan to things in fine dining
>the chef has to be a pretentious piece of shit in fine dining

Wow...have ANY of you been to a Michelin starred restaurant before? The fucking ignorance is overwhelming.
Feels great living in a capital city where I can enjoy fine dining in a generic dress shirt, no tie, no overcoat, with an entire bowl of parm and in-house ketchup at my disposal to put on whatever the fuck I want while my wife enjoys a custom-made desert item because she was allergic to one ingredient. Get fucked, food pseuds.

>> No.12257559

>>12257414

Then they can alter the dish. Being a good cook means you wing shit on the fly and it still turns out great. Its a challenge.

>>12257388

Thats a VERY specific example. The dude sells fish on rice lol. Its probably good, but damn is it contrived. Much moreso than other contemporary fine dining

>> No.12257569

>>12256754
based

the customer is on the level of a child screaming for tendies and pizza in every restaurant

>> No.12257571

>>12257485
Fish traditionally has lighter more subtle flavors, thats why you don't smother it in seasonings. Cheese (ESPECIALLY a well aged parmesan) will overpower it easily. I know your tastebuds are fried from eating nothing but fastfood covered in ketchup thats 50% sugar so you can't discern flavors that well, but just understand that that dudes request was completely retarded and the chef had every right to refuse it.

>> No.12257584

>>12257522
You're paying for someone experienced to make you food.
Go to the grocery store or burger king to have it your way™

>> No.12257594

>>12257506
You're an ill-mannered person.

>> No.12257597
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12257597

>>12257527
Lol imagine thinking Baskin-Robbins was a Michelin Star restaurant

>> No.12257607

>>12256752
The customer of course.

Why should the chef risk destroying his reputation for some rude ignorant diner? Waiter knew that guy is not a customer he needs back telling his chef how to make his food taste better.

>> No.12257616

>>12257501
Who said it was mediocre? The reviewer certainly didn't. All he said was his personal preference for creamy pasta sauces is that they're cheesy. This was a cream sauce not a cheese sauce.

>> No.12257620

>>12257527
The poor and Califonia-style new money folks have a very deluded sense of what actual wealthy life is like. There's an entire economy focused on draining their money away.

>> No.12257627

>>12257506
Nobody said it was shitty food. Why are you saying it was shitty?

It was a dish that wasn't to the customers liking, tough shit. Eat it or leave. You don't go and tell a chef how he needs to improve his cooking just because you can't go 10 seconds without gorging on mountains of cheese for every meal.

>> No.12257628

>>12257571
Subtle flavours, as in it sucks. All seafood tastes the same and Italian seafood is the bottom of the fucking barrel. I only eat raw seafood if I want a good taste experience. It's not my fault you're a pleb who pretends that some overcooked hunk of halibut actually tastes good because a moor from Naples told you it was "authentic."

Why does it matter if he covers the food in parmesan? If you think it'll ruin the dish, you should understand that it already sucks. He doesn't enjoy it. At least he might enjoy it if it has parmesan, so what's the point of forcing him to choke down your garbage "cuisine" just to protect your feelings? It's obvious you've already revealed yourself to be a little bitch if you're upset he told you the food sucks and parmesan alone tastes better, so why not just sit down and do as he says, rather than acting like an entitled, childish little bitch too?

>> No.12257644

>>12257627
>eat it or leave
So he should have dashed? Smart choice, I agree.

>> No.12257646

>>12257000
Who cares? Maybe the one who came up with the recipe, sourced the ingredients, perfected it, taught it to their kitchen staff only to be told it needs cheese by some arrogant moron.

>> No.12257663

>>12257616
The reviewer was merely being kind, he didn't want to completely insult the chef by stating the fact that the food was bland. Read between the lines and look for context. Unlike the owner and the wait-staff, he has some maturity and class, and aims to be polite--even when children behave like ingrates and serve him crappy food.

>> No.12257665

>>12257646

>taste isnt subjective
>you know for certain the recipe was the apex of food creation and the person cooking the food perfectly replicates it every time

You give chefs/cooks too much credit dude. By your logic every single restaurant is perfect all the time, right? The chefs are infallible! Fuck the customer!

>> No.12257668
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12257668

>>12257628
>All seafood tastes the same and Italian seafood is the bottom of the fucking barrel.
>I only eat raw seafood if I want a good taste experience.
The fish may have been subtle but that trolling was not

>> No.12257673

>>12257627
He didn't, though he well could have enlightened the chef that even if he aimed to serve a dish a particular way, he still served it badly since he is a bad chef. Why do you care so much if he wants to put parmesan cheese on the dish to make it edible, rather than throwing it out? If you're a crybaby insulted he didn't like your swill, well, you've already found out that he disliked it anyway. There's no need to throw a tantrum.
I'm perfectly fine with eating things without cheese, if they're good. This dish wasn't good, so I aimed to improve it by covering up the shit taste with something better: parmesan. Cry me a river.

>> No.12257679

We should abolish the tryanny of menus and demand chefs cook whatever we want.

>FOODIES RISE UP

>> No.12257684
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12257684

>>12257663
>he has some maturity and class, and aims to be polite
>The service in this place is second to cow dung
...

>> No.12257685

>>12257679
Based. Fuck chefs, fuck "specialty" cuisine, and fuck restaurants.

>> No.12257694

>>12257685
Restaurants only serve one purpose: beer on tap.

>> No.12257695

>>12257684
He could have stated that it was quite literally cow dung. See how he held back? I'm glad you're learning. In all honesty, even the delectable taste of parmesan couldn't save the service.

>> No.12257699

>>12256754
If this is real the restaurant owner is unironically based and redpilled as fuck, he deserves a medal for being so fucking based. He should be the next president of the United States.

>> No.12257705
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12257705

>>12256773

>> No.12257719
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12257719

>>12257695
>He could have stated that it was quite literally cow dung
>Halfway through the meal I felt the dish needed a little something
>Halfway

>> No.12257725

>>12257685
If I'm paying my hard earned shekels for the privilege of eating in your restaurant you better damn well be taken hostage by my demands and you'll like because I'm paying your damn bills. I will not let not dining experience be directed by a "chef". Like you cook food, nigga, big deal.

>> No.12257735

>>12257725

>theres no gray area

It was parmesan cheese, boi. Ive made vegan curries and risotto and shit on the fly before, its not a big deal.

>> No.12257752

>>12257725

You should look at it like “i have the privilege of cooking for these people who came to my restaurant, i should do what i can to make sure theyre happy when they could spend money elsewhere”

>> No.12257756

Why do people let Italians get away with pretending their literal peasant food is high cuisine?

>> No.12257780

>>12257756
Italian conspiracy over generations to associate their culture with the prestige of the classical world. In reality, Italians are dirt farmers.

>> No.12257781

>>12257695
I've actually been to this restaurant in London. While I didn't order the crab ravioli my gf at the time did and made me try some. It was fantastic and only a tard with the palate of a 4 yr old would add fucking PARMESAN to it.

>> No.12257807

>>12257673
>have shitty taste buds
>blame the guy with the successful restaraunt for cooking bad food.

>> No.12257809

Why aren't there more PoC in fine dining? It's literally 90% white men cooking cuisine that doesn't belong to them. I think a PoC head chef would be more accomdating to the diner than stuffy, pretentious, "educated" white dudes.

>> No.12257818

>>12256754
i'm reading the owner's other responses on tripadvisor, he's not based at all just whiny as fuck. learn to take criticism and shut up

>> No.12257819

>>12257756
>Literal peasant food

You must be the same person saying this for every country around the world. Its a buzzword, you should stop. All fine dining is peasant food with nice plating. Gone are the days of extravagance but you can still procure that if your heart desires. But its out of style.

>> No.12257823

>>12257809
>Italians aren't white

>> No.12257825
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12257825

>>12257818
Yeah that wasn't the question idiot

>> No.12257832

Probably both, though ultimately the owner can run his business however he desires.

>> No.12257834
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12257834

>parmesan cheese on fish
Fucking idiot.
>call the owner once he got back to his hotel
A coward who deep down knows he was in the wrong.
>cater to paying customers
And customers follow the rules and etiquette of the restaurant. It's a two way street.

The uncultured nigger was in the wrong.

>> No.12257850

>>12256966
>Anchovies don't belong on pizza because cheese doesn't go with fish hurr durr

>> No.12257862
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12257862

>>12257850
Considering anchovies on pizza taste absolutely fucking disgusting I don't see how that helps your case

>> No.12257932

>>12256754
Easy to talk shit over the internet
Guarantee he'd get rocked if he tried this shit on the east coast.

>> No.12257939

Neither party is wrong.

He had an expectation that the restaurant refuses to meet.

The restaurant has standards that they refuse to go against.

They are not a fit for one another. And the beauty of it is that there's a restaurant out there for that guy, and patrons out there for the restaurant. They can move on together.

>> No.12257953

>>12257939
Pick a side, fence sitting faggot.

>> No.12258641

>>12257236
>Its called the service industry for a reason, yall are whining like some privileged art school grads.
kek. It's like you've never been to a place with culture.

>> No.12258753

>>12257719
Halfway through is when he realized he was eating something, since it was so forgettable that he'd take a break and instantly forget about the shitty meal.

>> No.12258762
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12258762

>>12258641

what does this mean?

>> No.12258824

>>12257450
Cow dung is clearly a different flavor profile from fish you ignorant child.
It would go fine with a cheese like parmesan.

>> No.12258837

>>12257388
Jiro should put cheese on his fish because I told him too.
If he doesn't that means he doesn't respect his customers.

>> No.12258845

>>12258837
Now you're getting it. I'm paying you for a service which means I dictate the rules, not you.

>> No.12258878 [DELETED] 
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12258878

>all these plebs saying seafood is too delicate like they've never tried gorgonzola mac and cheese
shameful

>> No.12258880
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12258880

>>12258837
>>12258845

it's almost like you took the most egregious example you could think of to try making your point.. this means your point is probably not a very good one.

>order cheeseburger
>doesn't come with tomatoes
>"hey, can i get some tomatoes on this please?"
>"NO! ABSOLUTELY NOT, THIS IS A TRADITIONAL AMERICAN RESTAURANT AND WE DON'T EVER EAT 'TOMATOES' ON CHEESEBURGERS! ANYBODY WHO EATS TOMATOES ON CHEESEBURGERS IS AN UNCULTURED SWINE!"
>"o-okay.."

nigga just give me the tomatoes lol like come on nigga what is your deal

>> No.12258885

>>12258880
I agree with you, moron. My money, my rules.

>> No.12259083

>>12258885

Rude.

>> No.12259104

>>12257282
>I also work in kitchens
and clearly you don't give a fuck about food. i hate working with people like you. go work at safeway you ambitionless fuck.

>> No.12259121
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12259121

>>12257685
long day at work bb? get ready, we're doing it again tomorrow! and the day after that, and the day after that, and the day after that!

>> No.12259126

>>12256754
the black guy. you don't mix cheese and seafood unless it's a filet o fish

>> No.12259145
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12259145

>>12259104

Im not the trained monkey who isnt able to deviate from his routine in the slightest without throwing a tantrum. What makes working with people like me trigger you so badly? Is it because it makes your job more difficult and youre a lazy, unskilled goon? Why are you so entitled and why do you have such a self important attitude and lack of work ethic or consideration for the guest?

Its just food. Dont you know how to cook? You do know a sign of autism is not being able to wrap your mind around the fact that people have other preferences, right?

>> No.12259147

>>12259126
I believe the answer is always the black guy. Not exactly breaking new ground here, bud.

>> No.12259191
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12259191

>>12259145

>> No.12259213

>>12259145
>MAKE ME THE BOLOGNESE WITH KETCHUP, GODDAMNIT. AND I WANT THE GREEN KRAFT, NOT THAT SOLID BLOCK OF B.O. YOU CALL "CHEESE". DO YOU KNOW WHO MY MOM IS?

>> No.12259223

>>12259213

Id happily make a customer a vegan bolognese or something that could reasonably be made on the fly. Its no problem; really, man.

Certain things simply arent feasible but people genuinely appreciate if you make an effort that isnt half-assed.

>> No.12259230

>>12259223
I'M NOT VEGAN I JUST DON'T LIKE RAGGEDY ASS LUMPS OF MEAT IN MY SAUCE SO MAKE IT WITH THE DAMN KETCHUP AND DON'T BOTHER ME AGAIN UNLESS YOU HAVE MY MEAL READY. NOW SHOO, PEASANT LABORER.

>> No.12259263

>>12259230

People dont actually act this way, anon.

>> No.12259298

The correct response is "yes ma'am"

>> No.12259302

>>12257850
Damn straight.

>> No.12259318

>>12259263
You must not interact with the public. The shit people do to those they view as subservient is much, much worse than that whimsical scenario.

>> No.12259328

>>12257469
>allowing the consumer to flavor the dish to match their tastes
But the customer's tastes were wrong in this case.

>> No.12259359

>>12259318

Maybe dealing with niggers at applebees. Were talking nicer restaurants here.

>> No.12259368
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12259368

>>12256754

The only thing i find hilarious is that this rube thinks pizza is a prestigious enough food to have rules like jesus fuck it's fucking pizza, it's bread with cheese and sauce, you shove it into the fucking oven and let it sit, a literal downie can make good pizza. Trying to make pizza out as a meaningful dish is fucking pathetic. It's like if somebody went to an american burgerria and asked for tzatziki sauce on it like sure thing retard it's a fucking hamburger, go nuts.

>> No.12259371

>>12259359
Yes, we are and this proves you've never been to one because rich entitled white people are almost as bad as Applebee's niglets

>> No.12259391

fuck the customer. dont let them come in and dictate how the quality and reputation of your restaurant should cater to the lowest common denominator.

>> No.12259405

>>12259371

if I'm paying $50+ for $1-2 worth of noodles and $5-10 worth of sauce, I fully expect you to willingly bend over for my shit and thank me for the opportunity to do so. Frankly I'm nicer to the people at mcdonalds than I am to you glorified food jockeys.

>> No.12259423

>>12259328
Taste is subjective, he wanted a cheesy sauce. He paid money, he was misinformed by ordering something different than what he wanted, but he asked for parmesan cheese which is a completely normal request in an Italian restaurant.

>> No.12259434

>>12259391

If you have to sacrifice quality to meet somebodys preference then get better at your job.

>the chef doesnt really feel comfortable with that substitution, but hes more than happy to do something similar in lieu of it

Wow so tough!

>> No.12259452

Are people really this fucking whiny and petty? Is this the first time someone has told you no in your life and to fuck off? You go home and write a bad review because you didn't get what you wanted? I hate people so fucking much.

>> No.12259475

>>12259452
Yes. It's this attitude that's causing so many 20-30 year olds to still live at home.

>> No.12259479

>>12259434
My boss had us meet at a Thai restaurant, and paid for our food. When I ordered, I asked for a 5 out of 5 on the heat scale, the waitress refused. She told me I had to get 4/5 first and 5/5 next time. I tried to explain to her that I have eaten a lot of hot food, but she didn't care are said she didn't believe I'd like it. The food was decent but I never returned simply because it's obnoxious when someone thinks they know what's best despite you stating clearly and politely you like something else. That's just poor service. The meal is for you, not them.

>> No.12259491

>>12259479

Thats different than making a whole new dish or changing one so fundamentally that itd be ruined. Its the same as not giving somebody parmesan cheese, which is totally out of line.

Im paying for a service. I didnt ask for a consultation. If i wanted your opinion id ask for it; give me my food how i want it.

>> No.12259502

>>12259479

Thats not even the same thing. Some retards order maximum heat having never touched spicy food and it becomes a liability to the restuarant having to haul their dumb ass to the hospital

>> No.12259532

>>12259491
>give me my food how i want it.
If that's your attitude you should be informed enough to know which places make food the way you want it and which places don't. Expecting the world to bend to your will is childish.

>> No.12259551

>>12259532

Withholding parmesan cheese from a paying customer is childish. I know what to reasonably expect given the place im at; im not a picky eater at all so it isnt often an issue for me but if somethings under seasoned or i want some hollandaise for my steak, or i want to eat my gook food with a fork, these arent crazy reauests.

>> No.12259583

>>12256752
The waiter, for even giving a shit about any of it. What a fucking faggot.

>> No.12259596

>>12259551
>Withholding parmesan cheese from a paying customer is childish
No it isn't. Asking for cheese to add to your seafood dish is like asking for sugar to add to your wine or ground pepper on your panna cotta. You can have fucked up taste, but they're not obliged to indulge it.
>these arent crazy reauests.
Totally depends on where you find yourself. In some places they sure as fuck are.

>> No.12259598

>>12259551
You're a whiny cunt who was never told "No" as a child. You probably throw giant bitch fits when things don't go exactly as expected. I bet you have a problem taking responsibilty for the negative outcomes of your actions and there's always a reason why it isn't your fault.

>> No.12259602

>>12259583
There's pride, and then there's prideful arrogance. Telling someone they don't want what they want based on your expertise is certainly the latter.

>> No.12259609

>>12259596
>they're not obliged to indulge it
Why not

>> No.12259610

>>12259602
>Telling someone they don't want what they want based on your expertise is certainly the latter.
Not if you are an expert and some ignorant fuck comes into your place asking for bullshit.

>> No.12259612

>>12259596
So it follows steakhouses should refuse to cook anything well done, correct?

>> No.12259613

>>12259609
Because they're not your parents, little one.

>> No.12259620

>>12259609
This is that "customer is always right" American middle class crap. This is not true. The customer is often ignorant. You might run the kind of establishment that doesn't do ignorant. Then the customer finds out they're wrong and pitches a fit. That's still no reason to change what you do.

>> No.12259626

>>12259612
They just save for well done. All the shit cuts they get get reserved for the rubes who can't tell the difference between the good cuts and the shitty ones. This is common practice.

>> No.12259633

>>12259626
That is fraud

>> No.12259635

>>12259610
The customer tried the dish as served, and was disappointed it didn't have cheese. The staff would oblige a request for parmesan cheese for other dishes. Denying the request is prideful arrogance. As an expert you can certainly share the knowledge that the dish is not traditionally served with cheese, but to deny the request while serving cheese to others is poor service.

>> No.12259649

>>12259598

>projecting this hard

>>12259596

So what? They bought the wine AND the panna cotta. Its theirs to do with as they please. The latter actually sounds kinda good desu.

>>12259610

>he cooks food
>hes an expert in what everybody likes

Tbh the only whiny, demanding ones are the people who refuse to give the customer what they want and demand that its either their way or fuck off.

>>12259620

Its contextual. Sorry, im used to fine dining where the goal is to take care of each individual customer. Often times making an entirely special menu for a guest who has bad dietaries or aversions or preferences. Its really bot a big deal.

>> No.12259659

>>12259649
>projecting
Nailed it. You're a whiny child

>> No.12259664

>>12259649
>preferences
IE autismo crap that has no place in fine dining. You're the guest of the chef and it's your duty to be a good one.

>> No.12259668

>>12259664
>chef

I think you mean food bitch

>> No.12259670

>>12259633
No it isn't. Just save the ugly ones, toss them in the deep fryer, then grill the shit out of them when some stupid bastard orders well done. This has been going on for decades.
>>12259635
You misjudge because you're thinking like the American hospitality industry where making sure people willing to pay the cost of entry feel comfortable and are happy with their experience is the priority. This is because rich people in America like to be catered to as much as rich people anywhere but frequently have shit taste, so you just do anything to make them feel accommodated while you part them from their money. That doesn't hold up as well in places with deeper traditions. In such places the restaurant might see itself as a bulwark against the vulgarization of taste. Such places exist.
>>12259649
>Sorry, im used to fine dining where the goal is to take care of each individual customer
I like those places, but let's face it: they're so very American. That's much less the norm in other parts of the world where dining traditions are more established.

>> No.12259671

>>12259664
LOL guest my ass, this proves you've never experienced fine dining. You reserve your seat and pay a premium for the experience. You're a customer.

>> No.12259672

>>12259659

Could you imagine buying a car, telling the salesman what you wanted, and them coming back and going “no, my boss says we arent going to do that. he says you will take this car with these features as they are much better suited for the car.”

Do you realize how ridiculous youre being? Its fucking food. And im paying for it. Give me what i want. You have every right to make demands if youre buying something

>> No.12259679

>>12256752

The customer was wrong.

I was with somebody in Italy at a restaurant once, they requested cheese on fish and the staff refused.

This is normal in italian restaurants where they take everything very seriously.

>> No.12259680

>>12259670

Thats a fair point. I knew there had to be a disconnect somewhere.

>> No.12259684

>>12259670
Of course it is. They are paying for a specific cut, which they do not receive by way of deliberate deception.

Even if it's common practice, its fraud. Not that I care, I order my shit rare.

>> No.12259689

>>12259671
>You're a customer.
True. But you're in a restaurant run by a chef who commands a brigade. Take a wild guess who is in charge.
>>12259672
>Its fucking food. And im paying for it. Give me what i want.
Be sure you find a place that operates that way then. Assuming all restaurants do will seriously lead to you being let down if you use your passport.

>> No.12259691

>>12259672
>waahhhh, give ME what I want, I don't care about anything or anyone else

Cry more, child.

>> No.12259697

>>12259684
It's not fraud - you still get that cut. You just get the shittiest example of that cut the restaurant got in their order, which a smart cook recognized as one to save for well done.

>> No.12259701

>>12259689
>True. But you're in a restaurant run by a chef who commands a brigade. Take a wild guess who is in charge.
Fine dining? The customer is in charge of what's on their plate because they're paying the premium for such an experience. Taco bell? Yeah, they'll tell you that burrito doesn't come with cheese.

>> No.12259707
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12259707

>>12259689
>>12259691

Personally, im one of the least picky people youll ever meet and i thoroughly enjoy sitting down and having the server order for me or say “i love everything, please dealers choice one cold app/salad, a hot app or pasta, and a main”.

I just dont get what the big deal is if somebody wants something done differently. I cook for a living so maybe i expect more out of people, i.e. somebody not throwing a tantrum if a customer wants something

>I, ME!

If its not about the customer, whos it about? Jerking the chefs inflated ego? Lol listen to yourself

>> No.12259710
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12259710

>>12256754
Weird I was in a Italien Restaurant a while ago and ordered some spaghetti with monkfish. It came in some tomato sauce so naturally I asked for parmesan and the waitress also told me this is not fitting.

I told him I don't care and he brought it to me, just for good measure I emptied the little glass container infront of his eyes. What a fucking faggot, it tasted really great with parmesan.

>> No.12259716

>>12259710
Based and parmesanpilled

>> No.12259751

>>12259701
>Fine dining? The customer is in charge of what's on their plate because they're paying the premium for such an experience.
Poor assumption. In many cases you'd be right. The trend over the last couple decades is to make fine dining more accessible, less stuffy and intimidating. Definitely how succeed in Las Vegas. But that is not everywhere. There are plenty of traditional and chef driven places that create an aesthetic and stick with it. And if that isn't your aesthetic you're a fool to ask them to bend for you.
>>12259707
Some places make their reputation on sticking to what they do and not veering from it.

>> No.12259763

>>12259710
Why not just eat a hunk of parmesan then? I mean if you like parmesan thats fine but parmesan is the only thing you'll be tasting when you put that much parmesan on something.

>> No.12259775

>>12259751
>And if that isn't your aesthetic you're a fool to ask them to bend for you.
Serving parmesan in an Italian restaurant is not bending over. It's good service.

>> No.12259777

>>12259707
It's obviously all about you, champ. Start more sentences with "l".

>> No.12259785

>>12259775
Not on a seafood dish, that's the starting point of the thread. Do you let the customer's preference fuck up the food or not?

>> No.12259806

>>12259785
There are fine dining restaurants with cheese/seafood combos, even as flagship dishes. It doesn't matter if it's untraditional, fine dining is not refusing a completely reasonable request (parmesan in an Italian restaurant). That is pridefully arrogant service.

>> No.12259813

>>12259777

Now youre just being a petty faggot. Youre the one hurling blind insults because some people have a higher reverence for customers than you do.

>> No.12259814

>>12259785
Is this real ? Because I ate a few seafood dishes in Italy the past few years. Some even came with a bit parmesan on top.
For example a massive Mediterranean salad my girlfriend ordered by mistake. Some wood oven pizza frutty di mare, pizza with finely sliced salmon. I once ate a fish fillet in parmesan crust.

Some restaurants we were the only non Italian customer's.

>> No.12259823
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12259823

>>12256752
Lol all these entitled boomers screaming
>muh parmesan
just so you know this is what you look like when you want to make a bunch of shitty substitutions and fuck up a dish and then whine when they kick you out.

https://www.youtube.com/watch?v=u4zw99VsoMA

>> No.12259825

>>12259813
>the-they're making fun of me, mom!

Look at the baby cry when he doesn't
get his way.

>> No.12259839
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12259839

>>12259825

Im certain youve been baiting me for the last like four or five posts so gj, anon. You clearly needed it.

>> No.12259845

>>12256774
Just leave

>> No.12259854

>>12259839
>WAAAAHHHHH, I'M TAKING MY BALL AND GOING HOME! MY MOM'S GONNA HEAR ABOUT THIS!

>> No.12259873

>>12259823
>>12259825
>>12259854
Well, that went downhill fast... but probably for the best.

>> No.12259892

>>12259806
Bullshit. It's abhorrent. And if you take pride in what you do it's perfectly OK to point that out to the customer. Sure, you can say such a prohibition is bullshit, and you might not even be wrong. But do you order a hot dog with ketchup in Chicago? Do you expect to dunk your pizza in ranch dressing in New York? Or a pastrami sandwich with mayo? Do you really want to find out whether you can get a quesadilla in Texas on a hand made corn tortilla? Or ask for your brisket doused in sweet BBQ sauce? Do you want to be that guy? The guy who asks for ketchup in the French bistro? That guy is an asshole who is out of his depth.
>>12259814
Every rule has exceptions. It's assuming your particular taste happens to be the exception that's arrogant. You have to have a sense of where you are.

>> No.12259900

>>12259813
>b-but muh customer
Businesses have the right to refuse service you entitled child. And honestly I'd be more inclined to spend money at an Italian restaurant that holds itself to some standards rather than
>yeah we'll throw together whatever fucked up dish you want as long as we get your money
The fact that the restaurant decided to lose that 1 persons business in order to uphold their culinary standards is incredibly based. If you want authentic cuisine you abide by the people trained in that, if you want stuff your face with whatever you want go to fucking Golden Corral.

>> No.12259907

>>12259873
Fuck that whining titty baby and his dogshit ME ME ME attitude. No surprise that he can't handle light bantz.

>> No.12259908

>>12259892
>Every rule has exceptions.
Yet you're failing to grasp this simple point that good service is making the exception, giving the paying customer what they're asking for. Can't be exceptional without the exception.

>> No.12259914

>>12259900
>if you want stuff your face with whatever you want go to fucking Golden Corral.
Well said. Was going to post this several times itt but restrained myself.

>> No.12259934

>>12259908
My point is that willy nilly exceptions to accommodate a specific customer's shit taste are not de rigueur. You can choose to make them if you want to be that kind of a business, but you're not under any obligation to just because you're in the so called service industry.

>> No.12259943
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12259943

>>12256752
>adding cheese to the cream sauce will ruin the subtle crab flavor
He rated the food 3/5, but the service 1/5. In other words, assholes. Which he is correct. Either that or they are autistic southern Italians (redundant).

>> No.12259949

>>12259914
Don't hold back. These entitlement generation zoomers need to be ridiculed, yelled at, and insulted when they post their narcissistic dogshit.

>> No.12259952

>>12259934
Being exceptional is not an obligation, and certainly not achievable by those who refuse to step outside of their comfort zone. There's a million excuses for failing to exceed, but this one boils down to arrogant pride.

>> No.12259961

>>12256754
Wish I lived near this place so I could give them some business.
Integrity should be encouraged.

>> No.12259983

>>12257421
There's not a timezone difference between where the clock is and where Obama is sitting

>> No.12260025

>>12256752
The owner is rude, but it's his restaurant and he can serve his food any way he likes.

>> No.12260028

>>12257410
You eat when Jiro says to eat.

>> No.12260054

>>12256754
>muh authentoc italian
>pasta from china
>tomatoes from south america

>> No.12260064

>>12257818
kek holy shit you're right the guy is a complete autist, very fun read though

>> No.12260080

>>12260064
pls share some goodies anon

>> No.12260092

>>12259672
>Could you imagine buying a car, telling the salesman what you wanted, and them coming back and going “no, my boss says we arent going to do that. he says you will take this car with these features as they are much better suited for the car.”
For real. I won the lottery a while back and decided I wanted a Ferrari, why not? Even after I told them cost was no object, they still wouldn't install the bidet I wanted.
"Buy the car first then ruin it later if you want, but your warranty will be void" he kept saying, but JESUS CHRIST it's my money.

It's just a fucking car, and I'm paying for it. Like, are his kids going to literally die if he installs a bidet? Is he gonna "Ruin the brand recognition and retroactively lower the value for other Ferrari owners" by covering the bidet under warranty?
Like the other guy said: if it's not about me, the customer, who the fuck is it about? OTHER customers? jesus christ, what a bunch of cucks.

>> No.12260101

>>12260080
Dear Monica,

First of all, thank you to join the Tripadvisor community putting your first review, we just need in this world another great reviewer like you, and finally you took the power in your hand writing a very important review, you are now ready for judge a Masterchef edition!!!
Obviously I made a big laugh reading your review, but I am still trying to understand your situation. Seems that you have taken a delivery via another provider, like UberEats or Deliveroo.
Unfortunately we could not be responsible about the pizza who arrived cold, because the delivery side is not managed from us. And a cold pizza doesn't taste like an hot one who came straight from the oven to a dish... this is the problem to take food to home, and is not just our problem.
About the ingredients we put on our pizzas, I assure you that all our ingredients came from the best Italian companies (would you like to come here and see? you seems very proficient about quality ingredients!).
Also, is awkward receive in a couple of days a comment who said that our pizza is one of the best in London and also much better of many pizzas in Italy and a poor comment like yours. Probably the experience you have starting from that one in the poor cafeteria when you were 12 is far away compared to some Italians who ate pizzas since then they were born!
I suggest next time to take a good pizza (from us or from someone else, we could survive losing a customer like you) straight in to the place, is the best way to enjoy an hot and crispy pizza without any loss of flavour due to a delivery.
In the meantime enjoy your 5 minutes of glory here on TA!!!

>> No.12260118
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12260118

>>12260101
kek, reminds me of my local surplus store but at least my aspie is succinct in his outbursts

>> No.12260122

>>12260101
>the pizza who arrived cold

This man is a pottery

>> No.12260231

>>12256754
Absolutely, positively, B A S E D

>> No.12260241
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12260241

>>12256754
>hurr durr authentic only
how fucking cringe lmao

>> No.12260299

>authentic Italian
>in London

Why the fuck do "Italian" chefs feel the need to call their garbage authentic when it isn't?