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/ck/ - Food & Cooking


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10595659 No.10595659 [Reply] [Original]

>gave honest 1 star review describing my thoughts regarding a restaurant
>owner of the restaurant PMs me and offers back all my money + offers free dinner, everything on the house, to retract my review

Should I take back my review? Will they spit in my food as revenge? Is it even ethical for me to go back on what I said before?

>> No.10595672

>>10595659
show us the review and we will decide. otherwise, you sound whiny unless the food, service, and establishment were truly horrific.

>> No.10595683

>>10595672
Nah, my real name and location are in it so you're just going to have to use your imagination.

>> No.10595686

>>10595659
Maybe the guys just trying to make up for one bad nights service, at least hes trying to make amends with you and fix this rather than say fuck it and not care at all

>> No.10595694

>>10595683
at least tell us what hapepned

>> No.10595722

>>10595694
Had to wait over 30 minutes for food, food was crap, asked waitress if this was how the food was supposed to come, she had a bad attitude about it. It really pissed me off so I felt it needed to be broadcasted as a warning to others. I almost never give bad reviews.

I feel like taking up the guy's offer and amend my review saying that [restaurant] went above and beyond to make up for the shitty experience but it doesn't take back the ruined dinner.

>> No.10595734

>>10595722
Also what bugs me is that if the restaurant hadn't made their offer conditional on me retracting the review I wouldn't have hesitated to remove the rating on my own accord.

>> No.10595736

If you have to amend the review then fuck that.

Depends how much you want to stick to your guns with ensuring your opinion is heard.

I personally would consider pretty strongly if the condition was taking it down, depending on the feeling I get from the owner, but spreading untruth is not okay.

>> No.10595778

Why are helpers such massive faggots?

Waaaaah the food was slightly cold waaah I won't say anything at the time but I'll go cry about it on the internet later waaah

Fucking faggots if I owned a restaurant and knew you were a teller I'd take you in the back and cut your fucking throat out

>> No.10595792

>>10595734
If they are flat out bribing you and not reaching out to apologise you shouldn't take down the review.

>> No.10595796

If he's telling you to retract your review BEFORE the free meal then fuck him, he's not interested in changing your mind and he doesn't deserve better.

>> No.10595805

>>10595792
In fact, I would add the screenshot of his attempt at bribing you in a follow up onYelp.

>> No.10595821

>>10595659
Amend the review after the free meal.

>> No.10595835

>>10595778
Hows your comprehension, my man? OP said he asked the waitress and she got bitchy about it, chill out.

>> No.10595838

>>10595659
are you kidding? Don't even respond to them

>> No.10595857

>>10595835
He's lying you dumb fucking faggot. In his mind afterwards he said something to her and she was "bitchy" but then he was so cool and she sucked him off and became his girflfriend for ever and ever.

In reality though he just sat there seething quietly like the little bitch he is thinking "I'm gonna tell yelp on you"

>> No.10595867
File: 156 KB, 362x259, 1497200525772.png [View same] [iqdb] [saucenao] [google]
10595867

>>10595659
Take the food, then update your review with a screenshot of the owner offering free food in exchange for the review being deleted.

>> No.10595890

>>10595659
If it really deserved 1 star, then why do you want a free meal there?

>> No.10595900

>>10595867
this
then you can extort them for more money to avoid their business getting taken down from yelp.
id say ask for a minimum of 5-20 grand depending on if its in a good area or a shit area

>> No.10595990

>>10595722
>has a bad attitude
>surprised and bitchy when he gets one back
You sound like a little fucking faggot lol. If you don't show us what you actually said we can't advise properly, so you may as well just delete this thread.

>> No.10596030

>>10595990
Found the salty waitress.

>> No.10596126

I would edit the review to let people know the owner tried to bribe you with free shit to retract your honest review

>> No.10596154

>>10595857
>>10595778
Did you try to start a restaurant and it failed, or maybe worked for one that went under?
I can't understand the anger towards people reviewing restaurants otherwise.

>> No.10596162

One bad review could really fuck of their entire business, or so the owner seems to think. Take it back just to be nice and get a free dinner.

>> No.10596185

>>10595867
please do this, op.

>> No.10596232

>>10596154
You don't understand because you're a dumb fuck. Don't hurt your brain trying to think too hard, retard.

>> No.10596444

He's trying to bribe you to get rid of a negative review. If he was truly sorry he wouldn't ask you to remove it.

>> No.10596457

>>10595990
You sound a lot worse on the justice scale than the person you are attempting to demonize.

>> No.10596475

this is actually against yelp TOS and can fuck over the business.

>> No.10596483

Favorite thing about yelp are the weird places you discover.
https://www.yelp.com/biz/silver-star-bar-maybee?sort_by=rating_asc

>> No.10596489

>>10595659
take the food, burn him again.

>> No.10596493

>>10596483
>Safety in numbers.

>> No.10596521

>>10595722
>Had to wait over 30 minutes for food,
pretty standard and don’t move the goalpost to 1 hour +. if it was over an hour, you would’ve said it.
>food was crap
how do?
>asked waitress if this was how the food was supposed to come
you asked the waitress if the food is always this bad. even if it was bad, which i doubt since you didn’t list any of the negatives, what did you expect her to say?
>I almost never give bad reviews
the fact that you use yelp tells me you lie

>> No.10596529

>>10596475
actually businesses can just pay yelp directly to remove it. OP is just a lying passive aggressive retard who refuses to post pics of his “””ruined meal”””

>> No.10596552

>>10595659
>Should I take back my review?
Yes.

>offers back all my money + offers free dinner, everything on the house
Don't accept anything. Just never go back there if you didn't like it.

>> No.10596645

>>10595659
I would just drop it, let the owner know you appreciate his offer and that you might be willing to give the place another chance. Show up randomly another day/night and see if you have a better experience; if not, leave your review. If things improve, update your review with a couple more stars. This is how Michelin inspectors review restaurants: multiple, anonymous visits throughout the year to monitor consistency in atmosphere, food, seasonality, etc.

>> No.10596660

>>10596645
Also, maybe don't leave a review based on one visit. Fucking Yelp! is destroying the concept of consistency.

>> No.10596661

Take the freebie and tell the owner directly what he should work to improve.

>> No.10596663

Shoot up the restraunt OP. You know its the right thing to do.

>> No.10596669

>>10595659
classic decision:l sell out or be true to yourself
personally I would take the free meal. yelp doesn't matter

>> No.10596679
File: 269 KB, 649x659, too pretty.png [View same] [iqdb] [saucenao] [google]
10596679

yelp reviews are dumb

>> No.10596698

>>10595805
This.

>> No.10596866

>>10596698
Faggot

>> No.10596878

Are there really people who read the reviews instead of just looking at the pictures of the food and menu and deciding whether to go based in that?

>> No.10596890

>>10596878
Americans are fuckIng retarded sheep, what do you expect?

>> No.10596938

>>10596878
I like being told what to think :3

>> No.10596967

>>10596878
>implying quality of service and course times isn't an important factor in determining whether a business deserves repeat business
>implying a list of ingredients and a picture is a good indicator that the food is consistent
>implying that noticeable health code violations don't matter

>> No.10596978

>>10596529
How does this make op a lying passive aggressive retard?

>> No.10596988

>>10596978
Redit boy fuck off already

>> No.10597022
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10597022

>>10596988
>everything I don't like is reddit
just answer the question

>> No.10597952
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10597952

>>10595867
Fucking devilish
I like this

>> No.10598162

>>10595659
As a waiter yes you should take him up on it
God damn I hate yelpers. I wait on people who tell me they are happy then they crawl off to their comfort space and write scathing reviews. If you're unhappy, tell the manager while youre eating. Youll get free shit thrown at you. It costs money to retract reviews and so we'd rather just give you comps and gift cards so you not only leave happy but come back. Why the hell do people use yelp instead of just complaining to the manager? Thats what the manager is for. To find out whats wrong and fix it so we can improve. People who only leave yelp reviews without trying to fix the situation are pussies.

>> No.10598183

>>10598162
90% of this website is made of of shut-in betas who would rather eat shit than say it

>> No.10598222

>hate restaurant
>considering going back as long as it's free
If it was an honest 1-star review, there wouldn't even be a question because you wouldn't care about eating there any further. If you just sperged out about something minor and left a mad review, then sure, take their free food and delete the review.

>> No.10598258

the fact it's called "yelp" which is the sound made by a pathetic small animal who just stood on a drawing pin should speak for itself

>> No.10598269
File: 52 KB, 505x900, cuckerzerg.jpg [View same] [iqdb] [saucenao] [google]
10598269

>>10597022
>posts reddit tier maymays
>I'm definitely not a reddit

>> No.10598316

>>10596978
two scenarios:
>the restaurant was actually shit
>owner is a scumbag
if the two are true, owner would just pay for the review to be removed
or
>op was a whiny faggot
>complained about food being gross after eating 90% of it
>waitress wouldn’t comp it
>leaves bad yelp review (with no picture)
if the meal was so bad, why would he go back in? why has he ignored all requests for pictures of the food? why does he keep repeating “it was bad” instead of telling us how?

only women do this shit btw

>> No.10598322

>>10596521
Sorry dude, but your food sucks, and no amount of yelp begging is going to change that.

>> No.10598325

I legitimately feel like you should be required to post a picture of your face on Yelp so that I don't end up wasting my time reading a review by one of those white women with that shitty cropped hairstyle that every retarded reviewer on yelp seems to have.

>We got takeout and left the nacho chips in the bag with the burritos and the chips got soggy
>I ordered a coke and they brought me a diet coke like bitch don't tell me I need to lose weight
>My salmon came out 5 minutes after all the other meals and they left the scales on; manager comped my meal 1/5
>ICE raided the restaurant while we were eating

>> No.10598337

>>10596232
all that butthurt, calm down

>> No.10598338

>>10598316
>why has he ignored all requests for pictures of the food?
I'm 99% sure OP is being a faggot, but only instagram whores and level 7 hipsters photograph their meals.

>> No.10598342

>>10598325
why is it always Mexican food? nearly every Mexican restaurant in Manhattan is 2-3 stars because of shit like this

>> No.10598346
File: 93 KB, 528x729, 93E58097-9F49-4AC4-95F4-3E96153C3376.jpg [View same] [iqdb] [saucenao] [google]
10598346

>>10596878
>not repeating what my fellow reddit bros like and dislike on a shitposting board

>> No.10598347

Get your money back and delete the review.
It's just a businessman trying to stay relevant.

>> No.10598348

>>10598338
>only instagram whores and level 7 hipsters photograph their meals.
>someone complaining about a bad meal on yelp wouldn't take pictures of their food

>> No.10598353

>>10598342
They’re sheltered suburbanites who want to turn the city into a suburb with tall buildings, and they don’t understand that you can’t judge a taqueria and a modern American high class restaurant by the same standards because they’re clueless. However, in their defense, there is no good Mexican food in NYC, because there aren’t that many Mexicans. PR food? Sure. Jamaican food? Absolutely. Mexican food? Good luck.

>> No.10598356

>>10598325
I agree and my picture is posted with my Yelp reviews.

>> No.10598361

>>10598342
Because Mexican Restaurants are right in the very middle of all the conflicting shit different types of customers want.

Foodies are going to be mad their tacos have cheese or sour cream and aren't just beef, onion and cilantro
Old fat white women are going to be mad that their Nacho-Enchilito came with sauce on top and not on the side like they asked
Single moms are mad that only the first pitcher of tequila and kool-aid costs $4 on Wednesday
Etc.

>> No.10598365

>>10598348
>a meal looking and tasting bad are the same thing
When did /ck/ get so pleb?

>> No.10598374

>>10598361
If you’re going to a Mexican restaurant and they serve American tacos, it’s not a good Mexican restaurant. You might as well go to a fast food taco chain.

>> No.10598390

>Eating lunch with my sister-in-law
>Order some salmon with a side of broccoli, and a side of red beans and rice
>Food arrives; it's an order of salmon and two servings of broccoli
>Eat all my food, chat a bit with my in-law, and get the bill
>Sister-in-law tells the 17 year old kid that my order was wrong and that she wants to talk to the manager
>Winks at me and says I might get my meal comped
Yes, thank you, what I really wanted to do was save $8.00 and piss off the staff at this restaurant I eat at three times a week

But yeah, yelp reviews are worthless because any worthless retard can write them.

>> No.10598410

Posting anything besides the menu and photos of the dishes is a red flag they're a special snowflake yelper

>> No.10598421

>was at chipotle and asked for a burrito
>girl picked up the bowl, I asked her for the burrito again
>she continued with the bowl
>didn't want to cause a fuss so started my order
>bf interrupted, looked at me
>anon, why would you let her give you a bowl when you asked twice for a burrito?

Sometimes it's just way easier not to cause a scene.

OP, if food is shit why would you even want to go back? Have some standards.

>> No.10598426

>>10598421
>anon, why would you let her give you a bowl when you asked twice for a burrito?
My guess would be because you're a spineless woman or a spineless faggot.

>> No.10598434

>>10598374
I always get a laugh when people lift their noses at "unauthentic" Mexican food. If you've ever been to Mexico, their food includes everything you dislike - because it is all "authentic." They serve anything and everything. How about you go somewhere other than a tourist restaurant in Mexico City.

>> No.10598448

>>10598434
I've never been to Mexico City. I have, however, eaten at plenty of Mexican restaurants in America where I was the only white person in the restaurant, and guess what: they don't serve """"""hard shell"""""" tacos with ground beef and cheddar cheese. I have no problem with sour cream / crema / cheese, but paying restaurant money and taking restaurant time out of your day to eat something that is literally just as good from Taco Bell, Del Taco, Taco Johns, or even fucking Jack in the Box is retarded.

>> No.10598476

>>10595722
I think I would do this. Tell the guy that you'll accept the offer for his restaurant to make ammends, then write a review based on the average of both experiences. I don't think businesses should be able to buy people off and pretend it never happened, but I'd be willing to let them try to make it up to me. I mean, you can't always micromanage every little thing your employees do. Maybe it was a perfect storm. As another customer, I'd actually find a second part to the review extremely helpful.

>> No.10598489

>>10598448
They serve the same garbage everywhere in Mexico is my point. So, it's all "real Mexican" food. If you don't like the food at the restaurant then eat elsewhere but don't claim it's not real Mexican food. Mexicans have plenty of shitty Mexican food.

>> No.10598528

>>10598489
Where did I ever use the word "real." I believe what I said was "good." A Tex-Mex restaurant serving shit I can get from a drive-thru is not good. Maybe you should learn to read, or at least comprehend what you're reading, so you can argue with actual people and not strawmen you've created in your head.
Also, please show me a Mexican restaurant in Mexico that caters to Mexican people and serves American style tacos.

>> No.10598536

>>10598528
Oh, I didn't know you were Mexican.
Idiot.

>> No.10598545

>>10598536
Waiting on your proof. I'll be here. Until then, this is your last (You) from me, Paco.

>> No.10598619

>>10595683
very smart bro /ck/ is a dangerous place, I'm a violent lunatic with a private jet myself.

>> No.10598643
File: 392 KB, 1332x1000, ronniesburgers.jpg [View same] [iqdb] [saucenao] [google]
10598643

>>10598619
Oh yeah, because posting your information on /ck/ has never backfired before.

>> No.10598660

>>10598619
Listen to this guy; I got jetjacked at gunpoint just last week after posting my info here.

>> No.10598769

I've posted my name, photo and location many times on 4chan. No one has come over for a bbq yet.

>> No.10598794

>>10595659
Add the offer to your review and make it clear that the owner uses underhanded tactics to get a better score.

>> No.10598804

>>10598769
Post it again.

>> No.10599046

>>10598769
Is this old man gaybert?

>> No.10599061

>>10595683
Give us the transcript or never make a thread again you pussy

>> No.10599117

>>10595778
>if I was so and so I’d do (violent act)
Yeah but you’re you and your faggot ass isn’t going to do anything. I bet I could fuck your little girl raw right in front of you and you'd just whine impotently and cry.

>> No.10599121

>>10595683
You know how to use paint you fucking liar

>> No.10599285

>>10595683
Crop your name out, retard

>> No.10599425

>>10599285
>>10599121

Both of you are regards and bound to get doxxed soon enough. If he posts the review, you can just Google search the text and the unedited review will come up on yelp...

>> No.10599438

>>10595659
>Is it even ethical
look at this faggot

>> No.10599457
File: 555 KB, 1600x1076, GOMAD.jpg [View same] [iqdb] [saucenao] [google]
10599457

You kids these days have never eaten a true one star meal in your lives

>> No.10599465

>>10596232
>biggest fag on the internet award
take it, it's yours

>> No.10599466

>>10599457
I don't like pictures like these :c

>> No.10599480

>>10596154
why do you hate helpers and tellers so much anon? they're just trying to help and tell you things

>> No.10599485

>>10599480
meant for
>>10595778

>> No.10599488
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10599488

>write up a bad review on yelp because the service was genuinely bad
>owner PMs me asking me where I live
>he sends about four of these identical PMs over the course of a week
>one morning before going to work two big guys approach me
>my apartment has a parking complex so they had to go up like five flights of stairs to reach me on this desolate floor
>friendlier looking guy takes like 10 minutes asking me basic questions about my family, job, etc.
>other guy stands between me and the driver's seat so I cant leave
>they eventually leave, go to work and think nothing of it
>end up moving out a week or two later because my job relocated me
>most of my phone apps, etc. are still calibrated to where I used to live
>pass over a news story about a murder happening in my old apartment complex

Dont leave bad reviews for New Jersey pizza joints

>> No.10599508

why is this roastie emotional support thread still up? it’s obvious that OP is some retarded whore that was mad she got btfo by a waitress

>> No.10599542
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10599542

>>10596679
>they take out girl mean beach

>> No.10599549

>>10598269
>calls someone retarded (reddit)
>posts a facebook meme
please be joking, anon.

>> No.10600932

>>10596967
>implying any of those things can be reliably learned from Yelp reviews

>> No.10601314

If OP's considering going back, the food wasn't that bad to deserve 1 star.

>> No.10601327

>>10598162
Last time my wife complained to a manager about a waitress being rude an unattentive he basically said we came at a really busy time, so what do we expect and offered us free desert. We didn't feel like desert.

>> No.10601382

Wrote a negative review on a thrift shop ran by two cranky old bitches on yelp and they responded by lying and claiming I was just a disgruntled ex-employee who was an ex-con.

>> No.10601596

>J-just complain to the manager!

90% of the time the manager or owner is also a dick who will never admit fault and sides with his employees, refusing to take action or lies about taking action in the future. Reviews are the only way to strike back at them. That being said, the more constructive you are in a review the more it influences others. I'm not going to trust a 1 star review that is 1 sentence or 1 word stating something is horrible, but I'd trust a 2-3 star review that went into detail about the issues enough to prove they actually went there and didn't have an atypical experience.

>> No.10601627

This fat NEET wrote a Yelp review of the restaurant I worked for and made a "I think she wanted to marry me" remark about a qt3.14 server. I found it when I searched us out of curiosity and busted her balls all day.

>> No.10601657

>>10599425
So fucking what, it's meant to be viewed.

>> No.10601778

>>10598325
Lol. My wife and daughter call that the "umm....can I talk to the manager" haircut.

>> No.10601813

Audio transcriptionist here. A good percentage of Yelp reviews are fake for SEO purposes. I know, because I transcribe them from audio.

>> No.10601829

>>10595722
Say you'll do it. But you won't tell them who you are until the meal is over.

Then never go back there. It's a trap, and hopefully the thought of your surprise visit will get them to treat random customers better.

>> No.10601836

>>10601813
To elaborate, there is literally an entire industry based upon fake Yelp reviews. There are people who make a living posting fake Yelp reviews with proxy IPs for SEO purposes. This is because Google values Yelp reviews very highly in its algorithms. Everyone wants to be on page 1 on Google, and Yelp reviews help a lot with this.

>> No.10601853

>>10601836
Sometimes the guy I transcribe a lot of audio for writes fake reviews of completely random businesses that aren't even in his line of work because reviews by Yelp accounts with a lot of reviews of various businesses are more value SEO wise. So, say the guy dictating audio of fake reviews works in the restaurant business. He'll sometimes dictate negative reviews of car wash businesses just to boost the SEO value of the accounts giving his own restaurant positive reviews, leading to innocent businesses getting negative reviews just because some asshole wants to get his own business on page one of Google through deceptive means. This actually happens.

>> No.10602189
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10602189

>>10595867

>> No.10602221

>>10601853
>>10601836
>>10601813
the fuck is seo

>> No.10602243

>>10595722
>Had to wait over 30 minutes for food

This doesn't mean anything since you aren't telling us what time you went or if you were alone or in a party. Not to mention, what did you even order

>food was crap
what did you order. I've read people order "ultra spicy meat dish deluxe" then complain it was spicy

>asked waitress if this was how the food was supposed to come, she had a bad attitude about it
Did you ask or imply it was bad or just ask if this was how the dish comes out. If I got asked by someone "uhh is this smothered burrito to come out with so much stuff on it?"

>but it doesn't take back the ruined dinner.
Did you go during dinner rush hours and order something and have to wait 30 minutes? Honestly that's getting a tad long but during a rush like say 5-6PM, nah about what I would expect.

>> No.10602261

>>10602221
Search engine optimization
>>10601853
>>10601836
>>10601813
Nice to know

>> No.10602263

>>10598342
>nearly every Mexican restaurant in Manhattan is 2-3 stars because of shit like this

because people are morons

>went to taco shop
>ordered caliente bombero burrito especial
>burrito was waaay to big couldn't eat with my hand
>burrito was way to hot, I hate hot food!
>beans and rice seemed off on the side
>wouldn't refil my chips and salsa, no white sauce for chips :(
>dude spoke spanish lol wtf this is america lol english please

>> No.10602756

>>10598528
You literally called shitty tacos "American tacos" (aka not Mexican, aka not authentic) when his point was that Mexicans make dumb shit like that all the time too. You also said that if you're going to a Mexican place that serves "American" tacos it's a shit restaurant (in response to a guy that literally only described a taco with sour cream and cheese, no other defining details) when you later said that you had no problem with sour cream and cheese. This "reading comprehension" shit is nonsense that retards spout when they're losing an internet argument and it's pathetic

>> No.10602796

>>10595722
You had a shitty attitude. What kind of reaction did you expect?

>> No.10602799

>>10598322
That...didn't address anything he said.

>> No.10602802

>>10602756
Mexicans make tacos. Everyone else makes bullshit.

>> No.10603495

>>10601657
Yes but it's meant to be viewed by normal people, not by swarms of bitter fastfood wagies that'll only joy comes from customers' suffering (aka co/ck/s)

>> No.10603917

>>10603495
You give "normal" people too much credit.

>> No.10604578

>>10595890
that's good question