/ck/ - Food & Cooking

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Guys can someone explain to me what the hell is wrong with waiters in America?

Tips are SUCH a fertile ground for making mad money. I used to do some service part time in Asia then exchanged to America.

I don’t get why waiters here are so half hearted when you can make dose just by being uplifting.

I’ve tried time and again to push some things across:

People who behave angrily are of a few categories:
Having a shitty fucking day
Are in a real hurry
Are internalising something that has gone wrong with service

I cannot tell you how many times simply asking if they need anything with a smile and apologising for a perceived lack of service has either guilted my customers into tipping more and then frequenting the place because thats where they come seeking shelter from the shit flinging of life. On the corollary, no matter how bad your own day is, as a service person you cannot bring that shit into the professional workspace.

Similarly, when I know service is slow due to any number of reasons I inform them of this fact.

Also if you seen people who came later than someone and are being served the food first, apologise and explain why the fuck that happened. In some cases I brought the people some juice with my own money - think of it as an investment, some shitty 2 dollar juice is worth it if you can garner the loyalty of someone who will come back and keep making bigger tips.

>>6078482
>wearing shoes in the house

>>5492651