Thank you for your continued patronage. We sincerely apologize for the fact that the mass-produced product of "flower in a vase op" that we sent to you was different from the sales sample (the gathers on the neckline and cuffs are different from the sample photo). Today, when I checked with the production factory, the cause is as follows. The handling of the gathered parts and the way of arranging after sewing are different from the first edition, so the result of this resale product is different. We deeply regret that there were inadequate points in the finish of the product, and we apologize for that.
Therefore, we will respond to the return and repair of the product as soon as possible.
*For customers who have already shipped products and wish to return or repair them, please contact us by either shop mail or Weibo (to prevent mistakes, contact us Please select only one). After confirming, please return the product you received.
When contacting us, please be sure to provide us with your order number, registered shipping name, and return address (you can also attach a screenshot of your order).
*In addition, as a result of consulting with the customer's factory that has not been shipped, we will temporarily discontinue all products currently in production and those scheduled to be produced in the future in order to correct the gathered part. As soon as the corrected product is completed, we will ship it as usual, so we are very sorry, but please wait for a while.
*In regards to the fabric and pattern, we received a question as to whether the material and pattern of the reissued product had changed compared to the first edition. Therefore, please note that the fabric produced this time is slightly different from the one used in the early days).