/cgl/ - Cosplay & EGL

>order three boater hats from two different sellers from aliexpress to decorate for Lolita
>both packages arrived today
>both just plastic envelopes
>uh-oh
>open first package
>one hat's brim out of shape, other one miraculously more or less intact
>open second package
>hat is totally crushed
>pic related

I already opened disputes and everything but I was really looking forward to make some more cute hats and now I have to order new ones somewhere else and wait for them again. What kind of imbecile ships hats in envelopes?