/cgl/ - Cosplay & EGL

>>9007681
I was going to say yes, but with my recent experience with JCEX I wish I had never ordered direct.
>order stuff back in early March, should arrive in time for Acen
>two items were taking a long time so I sent out everything else earlier
>package gets here in a timely manner but everything arrives loose within a crumbling box the size of a large suitcase
I'm the anon who posted a shoe/petticoat review a few weeks ago. Each of the shoes had just been taken out of their original packaging, wrapped in a thin layer of foam and dropped in an enormous box to bounce around mercilessly. One of them arrived with a dent at the toe, and pic related was bent outward at a 120 degree angle and almost all the decorations had fallen off.
>other two items arrive at warehouse and get shipped out
>reaches the US just as quickly
>given a Fedex tracking number instead of USPS for some reason
>has not moved from LaGuardia since April 25
I have never been so frustrated over shipping in my life. The tracking just says "label created" but the package hasn't actually entered the system, and as far as I can tell it isn't in customs. I brought it to JCEX's attention over a week after it hit NY, and according to their tracking it was in transit. (According to Fedex, nah, it wasn't.) Another week passes, and after I ask them to contact their American partner they ignored me for another week. (Aliwang status is clearly online, no response to my follow up message.) Yesterday I spammed them and they finally told me that their agency hasn't responded. I'm feeling pretty helpless and I know that if ordered through my SS all my stupid frilly clothes would be hanging in my closet right now.