/cgl/ - Cosplay & EGL

>tfw still disputing cosplay shipping with seller
>keeps telling me to be patient
>charged me an extra fee when I asked where my shit was so they could "expedite" it
>past all promised dates and they've been "working" on my shit for over a month and a half
>con is in a week and if it doesn't ship in literally 5 hours, it won't get here in time even though I contacted them two months beforehand
>have to start long process of Paypal dispute to get my money back
it feels like shit to have everything hanging on someone who can't get their shit together. The funny thing is I was recommended to buy from them by a friend so I thought it would all be ok.