/cgl/ - Cosplay & EGL

>sold item on EBay
>used the global shipping
>get response from buyer 11 days after shipping about not having any updates in a while
>also have not received an e-mail notification that the item is overseas yet
>checked my account, the last update was 7 days ago, and each update says the same message (arriving at facility)

I don’t know what to do, this has never happened to me with the GSP before. I think we’re both protected if the package is lost but I would feel bad if they don’t get it since it was expensive.