/cgl/ - Cosplay & EGL

So TaobaoTrends is telling me that Dream of Lolita is being a butt about a blouse I ordered about a month ago, saying the first one got "lost" in the post and they won't even respond to their emails about reordering another one. Is this normal for Dream of Lolita, or is something else weird maybe going on here? Everything else about my order looks great (I've gotten my confirmation photos and everything), I'm just a little miffed about the blouse because it was the only short-sleeved one I ordered and I was planning on wearing it to A-Kon with a 3/4-sleeved cardigan.
(By the way, if anyone has any non-taobao links for short-sleeved lolita blouses with peter pan collars that would ship quickly I will be eternally greatful, lol. I'd rather not pay an arm and a butt for one from Etsy, but I might just do it so I'll have something. )
Pic related, it's the blouse I ordered.