/cgl/ - Cosplay & EGL

I am so pissed off right now.

>organising a group order for my comm with Pruany
>manage to snag this lovely blouse from Dear Celine (pic related) before it sells out
>after I've paid and everything has arrived with Pruany, I select the 'create package' option and wait for it to be weighed
>2 days later, get a message about the blouse saying "The goods, the seller error, loss, can only a refund, I'm sorry"

I am fuming, without that blouse my order is nothing but accessories and I've spent all this time organising the group order and even ended up paying the fees out of my own pocket, and now it's not even worth it.

I don't understand how they've lost the blouse, it was marked as arrived at Pruany before I tried to get the parcel weighed for shipping.