/cgl/ - Cosplay & EGL

Guys, Error-Anon here.
Recap: After purchasing my BL order through paypal, I was redirected to BL site to confirm order. I got pic related when I hit confirm.
The order and receipt of all the items went through paypal and the money has been reduced from my bank.
I did not get a confirmation email nor tracking from Bodyline.

I put the order through at 1am-3am on January 24th
I sent an email asking about confirmation at 2pm later that day at the r@bodyline.co.jp email.

It is now five days later and I haven't gotten any emails from them. I am checking my spam folder every time I check my email.

Did I send my email to the wrong address? I was told that if it went through to paypal that it should be fine, but I've heard of bodyline shipment waits that extend past the paypal dispute cutoff.

Should I send more emails? How long should I wait between emails? How long should I wait before opening a paypal dispute?

Guys, help. I just put in the biggest BL order of my life and after the confirmation I got this error screen
I checked paypal and my money was taken and the receipt had all my items on it, but I haven't gotten an email from Bodyline. I made the order ~12 hours ago.
Should I be worried?