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2023-11: Warosu is now out of extended maintenance.

/biz/ - Business & Finance


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30426623 No.30426623 [Reply] [Original]

What's with amount of posts on reddit about coinbase support and not being able to access their accounts? I know CB is pretty shit, but I've literally never seen a single post about the same thing here on biz

>> No.30426714

Redditors probably lost their log in and decided to use the sub and their customer service because they are obnoxious little faggots who need moral support from other anonymous faggots in anything that they do.

>> No.30426833

why would anyone post on here about this? people post on reddit to get a response, not just sympathy or shitposts.

>> No.30427256

>>30426623
because nobody that has a braincell is using coinbase or crypto,com both are dogshit with dogshit support,fees,withdrawals,spread%

>> No.30427279

>>30426623
probably CZ's shilling team badmouthing them

>> No.30427629

Just download voyager and enjoy life

>> No.30427956

>>30426623
They annouced yesterday they are going to be down for some mateinance today. They had a big red box after you logged in sayin something like "We are going to be down tomorrow between these hours so we can make sure everything works alright".

>> No.30428350
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30428350

>>30426623
Because their support actually IS shit?
Only exchange with good support is coin-metro.com
Those people on reddit have their accounts locked for 2 months or so, the only thing they can do is complain on reddit for some visibility.

>> No.30429184

>>30426623
Growing pains. Their support is shit overall because they’re understaffed for the number of “problems” people have which exacerbates things, but if you look at what those problems are it’s people new to the platform who are annoyed they have to wait for their funds to clear. What’s funny is once you have enough crypto if you use coinbasepro they will literally front you $25k+/day. PER DAY. So the limits are just for poorfags to begin with.

>> No.30429206

Should’ve used Voyager

Coinbase is for noobs

>> No.30429227

>>30429184
thought so

>> No.30429311

>>30427256
I use crypto.com at the moment because of the waived fees. Gonna move out before that's up.

>> No.30429483

>>30426623
Well, they are praying a coinbase employee will take sympathy and help them.
Coinbase is unironically the worst support in existence and it really can feel hopeless.
I understand they actually have phone support now but have never needed...

>> No.30430045

>>30429311
what you aren't paying with the fees you are paying with the spread% anyway they have it higher than most notable exchanges for example 3x of binance. Even their fiat withdrawal is fucked minimum 100usd and you gotta wait 5 business days. They just pump the price by burning coins and non promising projects. I'd say save yourself as soon as you can fren

>> No.30430331

>>30430045
I'm not doing much volume with them anyway so I'll check out soon.

>> No.30430467

>>30426623
Most of them are not institutional/accredited investors. biz always gets top tier service from Coinbase

>> No.30430606

>>30426623
I am locked out for some reason on Pro where my main CB account shows 0.0000 BTC when my account has BTC in it.

I had GDAX and its all logged in so they literally are jewing me for fees.

>> No.30430670

>>30426714
This, although kinda unrelated, my gf sells cellphone plans at a mall (actually has pretty decent commission rates), and 99% of her complaints and "problem customers" are boomers who don't remember their passwords, emails, got a new phone and forgot everything, etc. Like they literally don't know anything and can't figure out why she can't just get into their facebook account or email when they don't even remember what the email address is.

The idiots probably did something like moved their crypto to another wallet, and forgot every single aspect of their account recoveries, seedphrase, email used, any and all passwords associated with the account, no kyc, etc and coinbase is just ignoring them because once you address these fucking idiots, they don't let you go and give you the whole "the customer is always right!" line and try to talk to everyone's managers for 8 straight hours

>> No.30430702

thoughts on gemini?

>> No.30430798

I've been using cb on phone, not sure what other app i could switch to

>> No.30431240
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30431240

>>30426623
I actually know the answer to this. Coinbase locks accounts when funds are received from/sent to illicit addresses (linked to scams, drugs, etc).
90% of those posts on reddit are because someone tried to buy weed online with their coinbase account and /biz/ just isn't that retarded.

>> No.30431362

>>30426623
Most account locks are due to bank or credit union panic.
Piece of advice: When you plan to withdraw, notify your bank right the fuck away. Schedule a meeting and let them know you're planning to move money to your account. Give an amount and let them know it might be higher or lesser due to fees.

That way you can avoid lockdowns.

>> No.30431463

My impression is that coinbase is actually attempting to be a legitimate company. So they have to deal with certain regulatory standards, these standards aren't too complicated so a regular person shouldn't have too much of an issue. Of course, people who are clearly trying to use coinbase in some likely illegal or complete retard activity find themselves getting fucked over so they bitch about this to unreasonable levels.

>> No.30431478

>>30426623
i'm in NY, thankful for what little CB legally offers.
no issues so far. just wish sec would allow more shit for us
ngl though, i'm 100% sure it saved me from bad choices though.
addiction sucks

>> No.30431489

>>30431240
Would coinbase lock my funds if I tried to buy weed online with weed being legal where I live? I could just use a credit card from a legal online distributor, but I don't really know how the grey areas like this work, or what coinbase would do. For instance, for a while twitch was allowing you to smoke weed on stream if you could verify your prescription or state/country's legality, but now it's just pretty much b& no matter what on their platform

>> No.30431703

>>30426623
I'd bet anything that 99% of the complaints are from idiots who know nothing about crypto and nothing about the platform and have pocket change in their accounts. I've moved over a million dollars through CB and CB Pro over the years and have never had an issue.

>> No.30432337

>>30426623
it's a centralized exchange, why does something like this surprise you?