/biz/ - Business & Finance

>Everyone told me to sit tight because Bitstamp is busy but this is insane. I deposited $175,000 one month ago and got no real response or verification that my deposit exited until 5 days ago. In this reply, Bitstamp asked for further "verification", asking for my occupation and other ridiculous questions. (I already submitted copies of my bank records, proof of address, pictures of mail, screenshots of online bank deposits, even proof from my bank branch that I physically visited, etc, WEEKS ago) I submitted all the additional requested information immediately but of course, no response 5 days later.
It is insane that ONE MONTH has passed and I cannot get a dialogue with any customer service representative. Instead, I have gotten a few boilerplate messages weeks apart. They have not taken any adequate steps to resolve this issue. Let this be a warning to you guys.
>I'm verified, but like others I cannot withdraw. I have a ticket open but have not heard back. I assume I need to go through KYC process? Please assist
>My coins have been stuck for 2 weeks now and you said you were worried about phishing attempts and hence you prevented withdrawal of my coins. But I have responded with the additional KYC documents you asked for since last week but to-date, I still can't withdraw the coins out. What is the issue?

https://bitcointalk.org/index.php?topic=2679324

https://www.reddit.com/r/Bitstamp/comments/7nqq5u/bitcoin_litecoin_and_ripple_stuck_in_bitstamp_for/

https://www.reddit.com/r/Bitstamp/comments/7nqbxs/bitstampdomen_please_help_me_out_man_still/

https://www.reddit.com/r/Bitstamp/comments/7nr08x/unable_to_withdraw/

https://www.reddit.com/r/Bitstamp/comments/7nrlab/employees_of_the_company_are_involved_in_theft_of/

https://www.reddit.com/r/Bitstamp/comments/7ntm0s/i_deposited_175000_one_month_ago_and_bitstamp/