/biz/ - Business & Finance

How fucked am I? Edition

>be me
>sell $5000+ item costing ~$500 to ship cross country
>Buyer says it arrived just fine, but has small warranty issue (<$30 fix) that the warranty will cover. I'm not a dealer, just a guy selling an item I no longer need out of my garage
>Buyer irate with me, demanding to be able to return machine since it arrived "broken". Says its therefore not as described, etc, etc.
>Can take it to manufacturer warranty repair center and they'll happily fix it for free, just too lazy, thinks he shouldnt have to and somehow this is my problem (I can see this if I was a dealer or something, but I'm not and he knows this)

>I can't be out almost $2000 in shipping both ways, ebay/paypal fees because of this

>He says he'll settle for $750 partial refund or will try to use ebays money back guarantee to get all his money back. I feel like this is extortion.

What do I do? I represented the machine honestly to the best of my ability. I feel that this is like buying a used car with low miles on it, then discovering a small defect thats covered by the car manufacturer's warranty, and trying to extort compensation for time and gas money from the guy you bought it from for your drive to the car dealership so they can fix it. Really rubs me wrong.

If he uses the money back guarantee thing, what are my chances of being screwed out of everything by eBay? HALP