/biz/ - Business & Finance

>>50509078
>>50509193
Only real chads open this uWu
https://encyclopediadramatica.online/Offended

Before I get started, I think it's fair to let you know that I'm currently (still) a Crypto.com employee

Around one month ago, the CEO of Crypto.com made a tweet, stating that they will reduce the workforce by around 5%, or 260 employees. https://twitter.com/kris/status/1535431489315213312

Since he made that tweet, they've laid off more than 1500 employees in the Bulgarian office alone. Last week, around 300 employees were let go.

The office in Bulgaria deals with mostly CS inquiries, so basically this means that in the coming months you should expect to receive a much, much worse customer support experience.

Things are looking very gloomy, with most of the remaining CS employees completely demotivated due to the recent changes, such as having to handle incoming chats in all languages using an automated translation tool, and having a 2-3x larger workload than normal

also AMA