/biz/ - Business & Finance

Little OT but I know there are some Amazon wizards in here:

Bought a bag from some seller.
>Amazon says it shipped Oct 22nd
>Amazon says estimated delivery time is Nov 5th
>Amazon's tracking hasn't updated at all
>Check some alternative site and it says the package left Hong Kong Nov 2nd (not Oct 22nd)

It's been a lot longer than I was expecting to wait and I'm still not sure if the package is lost or if the seller just jewed out on shipping.

Does Amazon have any policies about wait times? How long should I really be waiting for? Should I contact the seller or Amazon?

At this point I'd be ok with a refund, because Amazon led me to believe I wouldn't be waiting this long. But if it's not the seller's fault Amazon made it out that way, I don't want to be a dick.

Wat do