/biz/ - Business & Finance

> he was the sell signal
that has got to wound a man's psyche like nothing else

>>20717260
The only reason the service industry employs this many people is because the American life experience is so denatured, sanitized and streamlined that businesses pay most service workers just to be "background characters" in the customer's lives for the time they spend there.
There's already no "cooking" in fastfood chains, everything is packed at portion size and you are basically just assembling LEGO pieces. Pre-2000 automation could do that. Cashiers are even cheaper to replace with kiosks, if the research is real and not just a sales pitch, people on average order more from the kiosks because they don't feel shame for eating more.
Employees are literally just kept around so consoomers have a human face to look at.
I may be a Europoor, but in my country human connections still exist and looking at how desolate, streamlined and empty the American life experience has become give me existential dread.